High Speed Dial-up
Price Only $15.99
Easy Setup
#1 SPAM Blocker
U.S. Based Support Center
Online Security
Parental Control Filtering
5 Email Addresses
Intelligent Dial-Up Software
Nation Wide Access
Web Mail Access
Personal Web Space

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Why is Efanz Faster

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What is it
How it Works

There's nothing we detest more than the trend of outsourcing technical support overseas. Besides the loss of jobs, this cost cutting approach really has an impact on the quality of service you get...when you need it the most.

Efanz offers only U.S. based support Center that:

• Is available 6am-10pm 7 days a week.
• Offers average hold times not exceeding 2 minutes.
• Provides friendly, clear assistance that even the novice can follow.
• Unlimited calls are included with your subscription, meaning no per minute charges or call limits.
• Includes a "ticket number" system that allows you to refer to previous support efforts.

The Efanz Advantage - Peace of mind! What is that worth? As with any technology, there will likely be a time when you need assistance from an expert. And, during those times, you will be glad you use Efanz. When other providers offer extended hold times or charge additional fees as much as $19.95 for a 10-minute call, Efanz is waiting, ready to be of assistance.

Note - The average hold time is currently less than 2 minutes (120 seconds). During peak hours (4:00 - 9:00 p.m.) you may experience longer delays, while shorter holds are experienced at other times of the day. Efanz monitors call traffic daily with a goal to keep average hold times below 90 seconds.